Policy
Online sales contract
www.Fivefourfive.IT and any connected subdomains
Identification of the seller
The assets subject to these General Conditions are placed for sale by 545 srl, with registered office in Milan VI Bernardino Zendrini, 18 - 20147 Milan, email: info@fivefourfive.it, registered at the Milan Chamber of Commerce at n. 11634400961 of the Business Register, tax code 1163400961 VAT number 11634400961 below indicated as "Seller".
1. Definitions
1.1 with the expression "online sales contract" or "contract" means the purchase and sale contract relating to the seller's material movable property, stipulated between these and the buyer as part of a remote sales system through telematic tools, organized by the seller.
1.2 By the expression "buyer" means the natural person who makes the purchase, pursuant to this contract, for purposes that cannot be referable to the commercial or professional activity that may be carried out.
1.3 with the expression "seller" means the subject as identified above or the person who sells the assets through the website indicated in the following article.
2. Object of the contract
2.1 With this contract, the seller sells and the buyer buys distance, through telematic tools, the material goods material presented and offered for sale on the website www.fivefourfive.it and in other connected subdales.
2.2. The products referred to in the previous point are shown, with a specific and detailed indication of their characteristics, in the dedicated section inside the web portal reachable to the address: https://fivefourfive.it/collections/545-dop and in other connected subdomains.
3. Methods of stipulation of the contract and acceptance of the general conditions
3.1 The contract between the seller and the buyer ends exclusively through the internet in remote electronic mode, through the access of the buyer to the web address www.fivefourfive.it and in other connected subdales, where, following the procedures indicated there, the buyer formalizes the purchase of the goods referred to in point 2.1 of the previous article. The buyer is aware that in order to access the website www.fivefourfive.it it is necessary to have an Internet connection whose costs are borne by the buyer according to the terms established by his connectivity seller.
3.2 These General Conditions are valid from the day of conclusion of this contract and can be updated, integrated or modified at any time by the seller, who will communicate through the pages of the website www.fivefourfive.it and such updates/changes e /or additions will have effectiveness for future purchases.
3.3 These General Conditions of Sale must be examined "online" by the buyer, before completing the purchase procedure. The forwarding of the purchase order confirmation, therefore, implies total knowledge of the same and their full acceptance.
3.4 The acceptance of the conditions of sale must be expressed through the prompt compilation of the registration form by the buyer - whose personal data They are processed according to the methods indicated in the information on the processing of personal data following the acceptance of the "terms and conditions of sale" and the sending of the purchase form completed by the system after the insertion of the products selected in the electronic trolley. Before the definitive sending of the order, the buyer will be invited to check the content of the trolley, with the summary of the same in which the extremes of the deleted and ordination, the price of the selected goods, any shipping costs are reported and any further ancillary charges, methods and terms of payment, the address where the asset will be delivered, and the taking charge of the order. Once the delivery address has been confirmed, in the appropriate pop-up, it will not be possible to modify it.
3.5 The buyer, confirming the order by clicking on "conclude the order", declares that he has consciously accepted the content and conditions of the order in question and, in particular, these general conditions of sale, prices, volumes , the characteristics, quantities and delivery times of the products offered for sale and ordered by the buyer, as well as the payment conditions, declaring that he has read and accepting all the indications he provided pursuant to the aforementioned rules, also taking note that the seller does not consider himself bound to different conditions if not previously agreed in writing.
3.6 When the seller receives the order from the buyer, he senses the sending of an e-mail of confirmation received or the display of a web page of confirmation and summary of the order itself, in which they are also reported The data referred to in point 3.4. The confirmation email are therefore indicated: the order number, the products purchased and the delivery address, as well as other information relating to the order in processing.
4. Purchase methods and sales prices
4.1 The products, prices and conditions of sale on the site - within the limits of their availability - do not constitute for the consumer offered to the public; Therefore, they must always be considered indicative and subjects to confirmation expressed by e-mail by the paid seller which has taken place, which constitutes acceptance of the purchase order.
4.2 The prices of the products offered for sale on the website www.fivefourfive.it and in other connected subdomains are indicated in euros and are the prices in force when sending the order by the buyer. The seller can change the sales prices of products at any time and without notice. However, this change will be reported to the buyer before sending any order.
4.3 The prices of the products are including VAT, but do not include shipping costs. The shipping costs vary according to the shipping method and the destination location selected by the buyer at the time of sending the order and are displayed in the summary of the order before the request for confirmation by the buyer. Please refer to art. 9 of these General Conditions of Sale.
4.5 The receipt of the order does not engage the seller until the same has sent the confirmation email that has been payment with indication of the order number as indicated in point 3.6.
4.6 The buyer expressly attributes to the seller the right to accept even partially the order placed (for example in the event that there is no availability of all the products ordered). In this case, the contract will be considered perfected in relation to the goods concretely sold.
4.7 With the acceptance of these contractual conditions, the buyer expressly declares to make the purchase for purposes unrelated to the commercial or professional activity possibly exercised.
5. Conclusion of the contract
5.1 The contract stipulated through the site is intended to be concluded when the buyer receives, via e-mail, the formal confirmation of the order, with a communication ("e-mail of confirmation of the order"). The contract It ends in the place where the seller's registered office is located.
5.2 The order can no longer be canceled when, whatever the payment method, the "concludes order" button was clicking on the step 3. Once this phase is over, it can only be made to the return once the package has been received in the manner indicated in point 14.
6. Times and methods of delivery for purchases made within www.fivefourfive.it or in other connected subdomains
6.1 The seller will deliver the selected and ordered products, according to the methods chosen by the buyer or indicated on the website at the time of the offer of goods, as confirmed in the e-mail referred to in point 3.2
6.2 The times of the shipment may vary from the following day to that of the order to a maximum of 30 (thirty) days from the confirmation of the same, as required by current legislation. In the event that the seller is unable, for any reason, to make the shipment within this term, will give time to the buyer by e-mail sent to the address provided by the latter during the purchase procedure.
6.3 At the time of delivery, the buyer is required to verify that: a) the number of hills delivered corresponds to what is indicated in the transport document attached to the shipped goods; b) the packaging is intact and not altered even in the closing ribbons if present. If the goods received does not correspond to the order made or are absent ordered products, the buyer must report this discrepancy within 5 (five) days from the reception of the package by contacting the seller directly to the appropriate email: oRDERS@fivefourfive.it. The seller may request appropriate descriptions and evidence to prove the discrepancies (e.g.fotographies) and find positively to the customer where it detects that the discrepancy is real and not attributable to the customer himself. A partial return can also take place that concerns only the products erroneously sent, provided they are intact and with the relative seals. If the buyer requests the return for the product erroneously sent and the shipment of the correct one and the latter was not currently available, the seller will proceed with the reimbursement and the shipping costs will be borne by the seller.
6.4 In the event that the goods delivered has any damages presumably caused by transport, the buyer can refuse the delivery and immediately communicate to the seller, who will carry out the necessary disputes to the shipper, providing for a new shipment once he received the return of the contested goods.
6.5 In the event that the buyer decides to accept the goods in delivery, although the packaging is seriously damaged and/or tampered with, in order to safeguard his rights, he will have to contest the inidonity of the package to the courier, placing the inscription " Goods control reserve due to ... "(indicating the motivation at the base of the reserve in question) on the delivery document, of which it will have to hold a copy, and then proceed to make an immediate report to the seller.
7. Prices and payments
7.1. All products sales prices are indicated at the web address www.fivefourfive.it/ Collections/ 545-like or other page available within the website, are expressed in euros.
7.2 The sales prices referred to in the previous point are including VAT and any other tax. The shipping costs and any ancillary charges, if present, although not included in the purchase price, are indicated and calculated in the purchase procedure before the order of the order by the buyer and contained on the summary web page of the order, as well as in the summary e-mail sent following the conclusion of the purchase procedure.
7.3 The buyer guarantees the seller that he has the authorizations necessary to use the payment method chosen for his order when sending the order. Payment methods expected: credit card / postepay; PayPal account; Amazon Pay;
7.4 All orders can be paid in euros, taxes and mandatory contributions included. Any banking costs will be the exclusive charge of the buyer (even in the event of a refund).
7.5 The ownership of the products ordered will remain with the seller until the entire consideration of the order, including shipping costs, taxes and other mandatory contributions (where foreseen) are entirely paid by the buyer.
Before being processed, all orders are subjected to authenticity checks directly from the related credit card emission institutions, to protect the customer. If, for any reason, the debit of the amount due is not possible, the sales process will be automatically canceled and the sale will be resolved pursuant to art. 1456 c.c. The customer will be informed via automatic e-mail communication.
7.6 The communications relating to the payment and the data communicated by the customer when this is made take place on special protected lines and with all the guarantees ensured by the use of the safety protocols provided for by the payment circuits.
8. Product availability
8.1 The seller ensures through the electronic system used the processing and evasion of orders without delay.
8.2 If an order should exceed the available quantity, the assets not available at the time of the order will be automatically eliminated by the cart.
8.3 The Seller's IT system will confirm the order recording of the order in the shortest possible time by forwarding to the buyer a summary e-mail, pursuant to point 3.6.
9. Responsibility of the seller
9.1 The seller assumes no responsibility for disservices attributable due to force majeure or the fortuitous case.
9.2 The seller cannot be held responsible for the buyer, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside the control or its subcontractors.
9.3 In the event of disservices related to the transporter, the buyer must send a report to the seller who will proceed to the appropriate contacts with the transporter. In case of loss of the package or other possibilities that cause a failure or incorrect delivery, the seller, in accordance with the buyer, will proceed either to reimburse or to a new sending of the order.
9.4 The seller assumes no responsibility for the possible fraudulent and illegal use that may be made by third parties, credit cards, checks and other means of payment, for the payment of the products purchased, if it proves to have adopted all The possible caution based on the best science and experience of the moment and on the basis of the ordinary diligence requested.
10. Guarantees and methods of assistance
10.1 In any case, except for proof contrary, it is assumed that the defects of conformity that occur within 6 months from the delivery of the property existed already on that date, unless this hypothesis is incompatible with the nature of the good or with the nature of the defect of conformity.
10.2 In the event of a lack of conformity, the buyer may request, alternately and without expenses, under the conditions indicated below, the repair or replacement of the purchased asset, a reduction in the purchase price or the termination of this contract, unless The request is not objectively impossible to satisfy or is excessively onerous for the seller. The products that present clear signs of tampering or faults caused by their improper use or external agents not attributable to defects and/or manufacturing defects are not covered by the warranty.
10.3 The request must be received in writing, through the customer service form to the seller (https://fivefourfive.it/pages/contatti); In the complaint it is appropriate to describe the defect, also through photographs and videos as well as indicate the date of discovery of the vice itself. The seller will find to the buyer - if he is available to run the request - or the reasons that prevent him from doing it - within 7 (seven) working days of receipt. In the same communication, where the seller has accepted the buyer's request, he must indicate the methods of shipping or return of the property as well as the deadline for the return or replacement of the defective asset.
11. Obligations of the seller for defective products, proof of damage and compensable damage
11.1 The seller cannot be held responsible for the consequences derived from a defective product if the defect is due to the compliance of the product to a imperative legal rule or a binding measure, or if the state of scientific and technical knowledge, at the time when the manufacturer He put the product into circulation, did not yet allow the defective product.
11.2 No compensation will be due if the injured party has been aware of the defect of the product and the danger that derived from it and nevertheless it has voluntarily exposed there. In the same way, the defects that derive from the bad and/or erroneous use of the goods purchased, from external causes (e.g. shocks, falls, etc.), from the carelessness and from the carelessness and improper use, are not attributable to the seller.
11.3 In any case, the injured party will have to prove the defect, the damage, and the causal connection between defect and damage, also through descriptions, photographs and means available to the injured party.
12. Obligations of the buyer
12.1 The buyer undertakes to pay the price of the property purchased in the times and ways indicated by this contract.
12.2 The buyer undertakes, once the online purchase procedure has been completed, to provide for the press and conservation of this contract received via e-mail attached to the confirmation of the purchase order.
12.3 The information contained in this contract was, moreover, already viewed and accepted by the buyer - who acknowledges - before confirmation of purchase, through electronic procedures.
13. Right of withdrawal
13.1 According to the provisions of the Consumer Code, the buyer can, within 14 (fourteen) working days from the date of receipt of the package containing the ordered goods, withdraw from the purchase contract by returning the asset received in his original packaging.
13.2 The provisions relating to the exclusion of the right of withdrawal for some categories of goods and services provided for by art. 59 of the Consumer Code. In particular, the right of withdrawal for the assets sold "made to measure" is excluded and in the event that the sales service concerns the supply of sealed goods that do not lend themselves to being returned for hygienic reasons or connected to the protection of health and are were opened after delivery (art. 59 lett. E) consumer code.
13.3 Pursuant to article 67 paragraph 3 of the Italian consumer code, the return costs will be the exclusive charge of the buyer.
13.4 Also recall that parcels sent at the expense of the recipient will not be accepted.
13.5 The seller will reimburse the customer the entire amount already paid for the product within 14 days of receipt of the return form containing the decision to make use of the right of withdrawal. The seller reserves the right to hold back the reimbursement until he received the goods.
13.6 The buyer and/or the recipient of the order must necessarily fill in the return form downloadable here https://chapters.fivefourfive.it/wp-content/uploads/2022/03/modulo-reso-545.pdf, duly completed and signed as per indications.
13.7 The products must be returned to the seller in their substantial integrity, with their original packaging, accessories, instructions for use and anything else provided with them, in conditions that can be put on the market (the causes are attracted of exclusion referred to in point 14.2.) If the returned products do not present the above characteristics, the return will not be accepted and the package will be sent back to the buyer again.
13.8 The return of products beyond the legal term established for withdrawal and contractual cancellation will not be accepted.
13.9 to the consumer who exercises the right of withdrawal in accordance with the provisions of the sums the sums already paid no later than 30 days starting from the date on which the seller (or the provider of the Service) was aware of the exercise of the right of withdrawal from part of the consumer.
14. Contract termination
14.1 If one party is defaulting against the other with regard to any of the obligations referred to in this contract, the other party may request their termination pursuant to art. 1453 c.c. and ss., Without prejudice to the right to compensation for damage.
14.2 pursuant to art. 1456 of the Italian Civil Code, the part that intends to make use of the resolution will notify the counterparty by sending a registered letter with return receipt or PEC (certified e -mail), indicating the motivation; The effects of the resolution start from the date of receipt of the resolution communication resulting from the receipt returned to the party who resolves and the buyer will have the right exclusively to the return of any sum already paid.
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15.1 Given that the withdrawal of the product is a specific obligation of the customer, at the time of the assignment of the order to the selected courier, the seller will send specific emails with which he will inform the buyer of the imminent delivery, also through the shipment link. The state of the order placed and the tracking link are always available also by accessing your personal area.
15.2 The courier will carry out a first attempt to delivered to the date indicated by the tracking, in the event of non -delivery will proceed to a second attempt, unless there is a need for corrections and variations of the address for which the buyer must be activated.
15.3 made the second attempt to a negative outcome for delivery, the package will be in stock at the courier within the deadline established and indicated by the tracking page itself. According to the courier, the stock can be unlocked or by contacting him directly or by contacting the seller's customer service.
15.4 The period of stock has expired, the order is returned to the seller and the same will inform the buyer who may request the shipment again at his expense no later than 5 days from the receipt of the communication.
15.5 If even in this hypothesis the order is not claimed, the seller will communicate that the contract is resolved by right and will proceed with the reimbursement of what was paid by the buyer and to dismantle the package no later than 30 days from the communication sent;
15.6 where the seller was not in a position to be able to return the price paid due to incompatibility of the payment method used to purchase with an automatic credit, will ask the buyer to indicate the bank details on which he wants to receive the refund.
16. Protection of confidentiality and processing of the buyer's data
16.1 The seller protects the privacy of its customers and guarantees the compliance of the processing of personal data with respect to the provisions of the privacy legislation referred to in Regulation (EU) 2016/679 and the applicable legislation on the protection of personal data.
16.2 The personal and tax personal data acquired by the Seller, owner of the processing, are collected and processed in the forms and according to the methods provided by the Privacy Policy of the site and the specific information.
17. Communications and complaints - ODR platform
17.1 Written communications directed to the seller and any complaints will be examined only if sent via the "Send a request" channel, available at the link https://fivefourfive.it/pages/contatti The buyer is obliged to indicate in the form Registration on the website your residence or domicile, the telephone number and e -mail address to which the seller's communications are sent.
17.2 pursuant to art. 14 of the European Regulation 524/2013 The seller informs the buyer who in the event of a dispute may submit a complaint through the ODR platform (online dispute resolution) made available by the European Commission and reachable to the following link https://ec.europa.eu/consumers/odr/. The seller, however, invites the buyer to use the "Send a request" channel available at the link www.fivefourfive.it/contatti/ to resolve every type of question directly.
18. Applicable law and competent hole
18.1 This online sales contract is regulated by Italian law. For each dispute relating to the interpretation and execution of this contract, the court of the place will be competent where the buyer, as a consumer, has his residence.
18.2 If any of the provisions contained in this online sales contract is considered unrealized, nothing or inapplicable for any reason, this provision will be considered separate and will not affect the validity and applicability of the other provisions.
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Online Sales Agreement
www.fivefourfive.it and Any Connected Subdomains
Seller Identification
The Goods Covered by These General Conditions are offered for Sale by 545 srl, Based in Milan via Bernardino Zendrini, 18 - 20147 Milan, email info@fivefourfive.it, Registered with the Milan Chamber of Commerce Under Under No. 11634400961 of the Business Register, Tax Code 11634400961, Vat Number 1163400961 Hereinafter Referred to as "Seller".
1. Definitions
1.1 The Term "Online Sales Contract" OR "Contract" Means the Sales Contract Relating to the Tangible Movable Property of the Seller, Stipulated Bethaeen Them and the Buyer in the Context of a Remote Sales System via Telematic Tools, Organized by the Seller.
1.2 The Term "Buyer" Means the Natural Person Who Makes The Purchase, Referred to in this Contract, for Purposes Not Related to Any Commercial or Professional Activity Carried Out.
1.3 The Term "Seller" means the person as Identified Above or the Person Who Sells The Goods Through the Website Indicated in The Following Articles.
2. Object of the contract
2.1 with this contract, The Seller Sells and the buyer Remotelys Purchases, via Telematic Tools, The Tangible Movable Property Present and Offered for Sale on the Website www.fivefourfive.it and in Other Connected subdomains.
2.2. The Products Referred to in the Previous Point Are Shown, with specific and Detaled Indication of Their Characteristics, in The Dedicated Secation Within The Web Portal Accessible AT: https://fivefourfive.it/collections/545-drop and in Other Subdomainins Connected.
3. Methods of stipulating the contract and acceptance of the general conditions
3.1 The Contract BETWEEN THE SELLER AND THE BOYER IS FIND EXCLUSIVELY THROUGH THE INTERNET IN REMOTE ELECTRONIC MODE, by Accessing The Buyer at the Web Address www.fivefourfive.it and in Other Connected Subdomains, WHERE, FOLLOWING THE PROCEDRES Indicated Therein, The Buyer Formalizes The Purchase of the Goods Referred to in Point 2.1 of the Previous Articles. The buyer is aware that in order to access the website www.fivefourfive.it It is necessary to have an Internet Connection, The Costs of Which Are Borne by the Buyer According to the Terms Established by Its Connectivity Vendor.
3.2 These General Conditions are valid from the day of conclusion of this contract and May be updated, integrated or modified at any time by the seller, Who will communicate them through the pages of the website www.fivefourfive.it and such updates / changes and / Now Will Be Propatives for Future Purchases.
3.3 These General Conditions of Sala Must Be Examined "Online" by the Buyer, Before Completing The Purchase Procedures. The Forwarding of the Purchase Order Confirmation, Therefore, Implies Full Knowledge of the Same and Their Full Acceptance.
3.4 The Acceptance of the Conditions of Must Be Expasted by Promptly Completing The Registration Form by the Buyer - Whose Personal Data Are Procedas in the Manner Indicated in the Information on the Processing of Personal Data Following The Acceptance of the "Terms and Conditions of Sale "And the Sending of the Purchase Form Completed by the System after the Insertion of the Selected Products in the Electronic Shopping Cart. Before the Final Sending of the Order, The Purchaser Will Be Invited to Check the Content of the Cart, with a Summy of the Same in Which the Detail of the Oiled and the Order Are Shown, The Price of the Selected Goods, Any Shipping Costs and Any additional Accessory Charges, Payment Methods and Terms, The Address Where The Goods Will Be Delivered, and Taking Charge of the Order. Once the Delivery Address Has Been Confirmed, in the appropriate pop-up, it will not be possible to change it.
3.5 The Buyer, by confirming the order by clicking on "Complete The Order", Declares to Have Knowingly Accepted the Content and Conditions of the Order in Question and, in Particle, These General Conditions of Sale, Prices, Volumes, The Characteristics, Quantities and Delivery Times of the Prordcts Offered for Sale and Orthoded by the Buyer, as well as the payment conditions, declaring to have read and accepting all the information provided by Him Pursuant to the Aforementiond Rules, Also Acknowledging that the Seller Does Not Consider Itself Bound to different conditions unless Previously agreed in writing.
3.6 When the Seller Receives The Order from the Buyer, hey an e-e-mail confirming receipt of the order or displays at the web page confirming and submarizing the order itself, in which they are alo alo report the data reference to point 3.4. The Confirmation Email Therefore Indicates: The Order Number, The Products Purchased and the Delivery Address, AS Well As Other Information Relating to the Order Being Procedsed.
4. Methods of Purchase and Sale Prices
4.1 The Products, Prices and Conditions of Sale on the Site - Within The Limits of Their Availability - Do Not Constitte An Offer to the Public For the Consumer; Therefore, they must always consider indicative and subject to express confirmation by e-mail by the Seller After payment, Which Constititis Acceptance of the Purchase Order.
4.2 The Prices of the Products Offered for Sale on the Website www.fivefourfive.it and in Other Connected Subdomainins are indicated in Euros and Are the Pices in Effect at the time the order is placed by the buyer. The Seller May Change The Selling Prices of the Products At Any Time and Withut Notice. However, This Change Will Be Report to the Buyer Before Sending Any Order.
4.3 Product Prices includes Vat, but do not includes Shipping Costs. Shipping Costs Vary According to the Shipping Method and Destination Location Selected by the Buyer at the time of Placing the Order and Are Displayed in the Order Summy Before The Buyer Requests Confirmation of the Order. Please refer to art. 9 of these General Conditions of salt. 4.5 Receipt of the Order Does Not Bind the Seller Until the Same Has Sent the Payment Confirmation email with indication of the order number as indicated in Point 3.6.
4.6 The Buyer Expressly Attributes to the Seller the right to Accept, Even Partially, The Order Placed (for Example in the Event that All the Products Orthoded Are Not Available). In this case, The contract will be considered complete in relation to the goods actually sold.
4.7 by Accepting These Contractual Conditions, The Buyer Expressly Declares to make the Purchase for Purposes Unreilated to Any Commercial or Professional Activity Exercised.
5. Conclusion of the contract
5.1 The Contract Stipulated Through the Site is Considered concludes When the buyer Receives, by e-mail, The Formal Confirmation of the Order, with a Communication ("e-mail confirmation of order processing"). ends in the place where the seller's regista office is Located.
5.2 The Order Can No Longer Be Canceled When, Whatever the Payment Method, The "Complete Order" Button Has Been Clicked in Step 3 of the Order. After This Phase, You Can Only Proceed with the Return Once the Package Has Been Received in the Manner indicated in Point 14.
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6.1 The Seller Will Deliver The Selected and Orthoded Products, According to the Methods Chosen by the buyer or indicated on the Website at the time of the offer of the goods, as confirmed in the e-mail referred to in point 3.6.
6.2 Shipping Times May Vary From The Day Following The Order To A Maximum of 30 (Thirty) Days from the Confirmation of the Order, AS REQUARREN BY CURRENT LEGALATION. In the event that the Seller is unable, for Whatever Reason, to Ship Within This Period, He Will Promptly Notify The Buyer by E-mail Sent to the Address Provided by the Latter During the Purchase Process.
6.3 At the time of Delivery, The Purchaser is required to verify that: a) The number of packages delivered corpsonts to What is indicated in the Transport Document Attached to the Goods Shipped; b) The Packaging is incact and not altered event in the closing tapes if present. If the Goods Received Do Not Corpsont to the Order Placed or There Are Are No OrthDed Products, The Buyer Must Report This discrepancy Within 5 (Five) Days of Receipt of the Package by Contact the Seller Directly at the appropriate email: Orders@fiveFourfive.it . The Seller May Request appropriate Descriptions and Evidence to tests the discrepancy (E.G. Photographs) and Positively Verify the Customer If it Detects That the discrepancy is real and not attributable to the Customer Himself. A Partial Return Can Also Be Made That Concerns Only the Products Sent Incorcrtly, as long as they are intact and with the relative seals. If the Buyer Requests the Return of the Product Sent Incorcrtly and the Shipment of the Correct One and the Latter is not Currently Available, The Seller Will Refund and the Shipping Costs Will Be Borne by the Seller.
6.4 In the event that the Delivered Goods Show Any Damage Preumably Caused by Transport, The Buyer May Refuse The Delivery and Immediate Notify The Seller, Who Will Make The Necessary Complaints To The Shipper, Arrange for New Shipment Once the Retururn Has Been Received. of the disputed goods.
6.5 In the Event that the Purchaser Still Decides to Accept the goods for Delivery, Despite The Packaging Being Seriously Damaged and / Or Tampered with, in Order to SafeGuard His Rights, he must challenge the Courier for the Unsuitability of the Package, Writing "Goods" Inspection Reserve two to ... "(indicating The Reason Behind the Reservation in question) on the Delivery Document, of which he must keep a copy, and then proceeded to make an immediate report to the seller.
7. Prices and payments
7.1. All Product Sales Prices are indicated on the web Address www.fivefourfive.it/ Collections / 545-Dop or Other Page Available on the Website, are expressed in Euros.
7.2 The Sales Prices Referred to in the Previous Point Are Inclusive of Vat and Any Other Tax. The Shipping Costs and Any Additional Charges, If Any, Although Not Included in the Purchase Price, are indicated and Calculated in the Purchase Before The Buyer Places The Order and Contained in the Summary Web Page of the Order, As Well As in the Summary E-mail sent follow the conclusion of the Purchase procedures.
7.3 The Buyer Guarantees The Seller that he has the necessary authorizations to use the payment method chosen for his order at the time the order is placed. Payment Methods Available: Credit Card / Postepay; Paypal Account; Amazon Pay;
7.4 All Orders Are Payable in Euros, Taxes and Compulsory Contributions Included. Any Bank Charges Will Be Borne Exclusively by the buyer (Even in the Event of a Refund).
7.5 The Ownership of the Orthoded Products Will Remain With the Seller Until the Moment in Which the Entire Amount of the Order, Including Shipping Costs, Taxes and Other Compulsory Contributions (Where Applicable) is Fully Paid by the buyer.
All Orders, Before Being Procedsed, Are Subjected to Authenticity Checks Directly by the relative Credit Card Issuers, to Protect the Customer. If, for Any Reason, it is not possible to Debit The Amount Due, The Sale Process Will Be Automatically Canceled and the Sale Will Be Termined Pursuant to art. 1456 of the Italian Civil Code The Customer Will Be Informed by Automatic E-mail Communication.
7.6 The Communications Relating to the Payment and the Data Communicated by the Customer When This is Done Take Place on Special Protected Lines and with All the Guarantees Ensured by the Use of the Security Protocols Provided by the Payment Circuits.
8. Availability of Products
8.1 The Seller Ensures Through The Electronic System Used The Processing and Fulfillment of Orders Without Delay.
8.2 Should An Order Exceed the Available Quantity, The Goods Not Available at the time of the Order Will Be Automatically deleted from the Cart.
8.3 The Seller's Computer System Will Confirm The Successful Registration of the Order As Soon As Possible by Sending The Buyer A Summary E-mail, Pursuant to Point 3.6.
9. Responsibility of the Seller
9.1 The Seller Assumes No Responsibility for Distrusts Attribable to Force Majeure or Unforeseeable Circumstances.
9.2 The Seller Cannot Be Held Liable to the Buyer, Except in the case of Willful Miseduct or Gross Negligence, for Inefficientcies or Malfunctions Connected to the Use of the Internet Outside of Its Own Control or that of its subcontractors.
9.3 In the Event of Inefficientcies Related to the Carrier, The Buyer Must Send a Report to the Seller Who Will Processes to the appropriate contacts with the Transporter. In Case of Loss of the Package or Other Eventies that Causes a Failed or Incorrect Delivery, The Seller, in Agreement with the buyer, Will Proced Either to Refund or to Send the Order Again.
9.4 The Seller Assumes No Responsibility for Any Fraudulent or Illegal Use That May Be Made, by Third Parties, of Credit Cards, Checks and Other Means of Payment, for the Payment of the Products Purchased, If it Provs to Have Adopted All the Possible PrecaRoSions Based on the best science and experience of the Moment and Based on the ordinary Diligence Required.
10. Guarantees and Methods of Assistance
10.1 The buyer loses all rights If he does not reports the lack of compliance to the Seller Within 2 (Two) Months from the Date on Which the Defect Was Discovered.
10.2 in Any Case, Unlessi coming Otherwise, it is assumes that the lack of compliance that occurs with 6 months of delivery of the goods aldenady existed on that date, unless This hypothesis is incompatible with the nature of the goods or with the nature of the Defect. of compliance.
10.3 In the Event of a Lack of Conformity, The Purchaser May Request, Alternatively and Without Charge, Under the Conditions Indicated Below, The Replacement of the Purchased Good, A Reduction in The Purchase Price Or the Termination of this Contract, Unless the Request is not objectively impossible to Satify or IS Excessiveive Burdensome for the Seller. Products That Show Clear Signs of Tampering OR FAIULures Caused by Their Improper use or external agents not attributable to Manufacturing Faults and / or Defects are not purse by the warranty.
10.4 The Request Must Be Received in Writing, Through the Customer Service Form to the Seller (https://chapters.fivefourfive.it/contatti/); In The Report it is Advisable to Descirbe the Defect, Including Through Photographs and Videos As Well AS indicate The Date of Discovery of the Defect Itself. The Seller Will Find Out To The Buyer - If He is available to proceed with the request - or the rensions that prevent Him from doing So - Within 7 (Seven) Working Days of Receipt. In The Same Communication, where the Seller has accepted the buyer's request, he must indicate The Method of Shipping or Returning the goods as Well As the Deadline for the Return or replacement of the Defective Goods.
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11.1 THE SELLER Cannot Be Held Responsible for the Confrontces derom from Defective Product If the Defect is two to the compliance of the product with a mandory legal rule or a binding measure, or if the state of scientific and technical knowledge, at the time When The Manufacturer Put The Product Into Circulation, Did Not Yet Allaw the Product To Be Considered Defective.
11.2 No compensation will be two If the Injured Party was aware of the Product Defect and the Resulting Danger and Nevertheless Voluntarily Exposed Himself to it. Likewise, Defects Resulting from Bad and / or Incorrect Use of the Purchased Goods, from External Causes (EG Shocks, Falls, etc.), from Carelessness and Improper Use, are not attributable to the Seller's Responsibility.
11.3 in Any Case, The Injured Party Must Test The Defect, The Damage, and the Causal Connection Bethaeen Defect and Damage, Including Through Descriptions, Photographs and Means Available to the Injured Party.
12. Obligations of the Purchaser
12.1 The Purchaser Undertakes to Pay the Price of the Purchased Goods Within The Times and Methods indicated in this contract.
12.2 The Purchaser Undertakes, Once the Online Purchase procedures Has Been Completed, to print and keep this contract Received by e-mail Attached to the Purchase Order Confirmation.
12.3 The Information Contained in this contract has, However, Almedy Been View and Accepted by the Buyer - Who Acknowledges It - Before Confirm the Purchase, Through Electronic Procedures.
13. Right of Withdrawal
13.1 According to the Provisions of the Consumer Code, The Purchaser May, Within 14 (Fouteen) Working Days from the Date of Receipt of the Package Containing the
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Oiled Goods, with the Purchase Contract by Returning The Goods Received in Their Original Packaging.
13.2 The Provisions Relating to the Exclusion of the Right of Withdrawal for Certain Categories of Goods and Services Provided for art. 59 of the consumer code. In particle, The right of with withdrawal is excerio for goods sold "made to measure" and in the event that the sales performance concerning the supply of sexaled goods that are not suitable for return for hygienic regions or relatted to health Protection and Are Been Opened After Delivery (Articles 59 letter e) consumer code.
13.3 Pursuant to Article 67 Paragraph 3 of the Italian consumer code, The Return Costs Will Be Borne Exclusively by the buyer.
13.4 We Also Remind You That Packages Sent at the Expense of the Recipient Will Not Be Accepted.
13.5 The Seller Will Refund the Customer the Full Amount Almedey Paid for the Product Within 14 Days of Receipt of the Return Form Continning The Decision to Exercise the Right of Withdrawal.
The Seller Reserve The Right To WithHhold The Refund Until It Has Received the Goods.
13.6 The Purchaser and/OR The Recipient of the Order Must necessary in the Return Form Which Can Be Downloaded here https://chapters.fivefourfive.it/wp-content/uploads/2022/03/modulo-545.pdf , dully complete and signed as indicated.
13.7 The Products Must Be Returned to the Seller in Their Substantial Integrity, With Their Original Packaging, Accessories, Instructions for Use and Anything Else Supplied With Them, in Conditions That Can Be Put Back On the Market (The Causes Are Mentioned of Exclusion Referred to In Point 14.2.) If the Returned Products Do Not Have the Above Characteristics, The Return Will Not Be Accepted and the Package Will Be Sent Back To The Buyer.
13.8 The Return of Products Will Not Be Accepted After The Legal Term Established for Withdrawal and Contractual Cancel Seller (OR Service Provider) Has Become Aware of the Consumer's Exercise of the Right of Withdrawal.
14. Termination of the contract
14.1 If One Party Fails to comply with the other with regard to any of the obligctions under this contract, The Other Party May Request Its Termination Pursuant to art. 1453 of the Italian Civil Code et seq., Without Prejudice in Any Case to the right to compensation for damage.
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14.2 Pursuant to art. 1456 of the Italian Civil Code, The Party Who Intends to Make Use of the Resolution Will Notify the Counterparty by Sending A Registerd Letter With Return Receipt or Certified E-mail (Certified E-mail), indicating The Reason; The Effects of the Termination Run from the Date of Receipt of the Notice of Termination Resulting From The Receipt Returned to the Resolving Party and the Purchaser Will Only Be entitled to a Refund of Any Sum Almedy Paid.
15. Failure to Collect the Package - Termination of the contract
15.1 Given that the collection of the product is a specific Obligation of the Customer, at the time the order is award to the selected courier, The Seller Will Send A Specific email with what it will inform the buyer of the upcoming Delivery, Also Through the Shipping Link. The Status of the Order Placed and the Tracking Link Are Always Available Even By Accessing Your Personal Area.
15.2 The Courier Will Make a First Delivery Hivetempt on the Date indicated by the tracking, in Case of Non-Delivery It Will Processes A Second Hightempt, Unless There is a Need for Corrections and Changes to the Address for Which the Buyer Must Take Action .
15.3 Once the Second Attempt Has Been Made With A Negative OutCome For Delivery, The Package Will Be in Storage With The Courier Within The Term Established and Indicated by the Tracking Page Itself. According to the Courier, The Stock Can Be Unlocked Either by Contact Him Directly or by contacting The Seller's Customer Service.
15.4 Once the storage period has expted, The Order is Returned to the Seller and the Same Will Information The Buyer That He Can Request the Shipment Again at His Expense No Later Than 5 Days from Receipt of the Communication.
15.5 If Even in This Case The Order is Not Claimed, The Seller Will Communicate That The Contract is terminated by Law and Will Refund the Amount Paid by the Buyer and Distantle The Package No Later Than 30 Days from the Communication sent;
15.6 Where the Seller is not in a position to be able to return the price paid two to incompatibility of the payment method used for the purchase with an automatic credit, he will ask the buyer to indicate the bank details on which he wishes to receipt the Refund.
16. Protection of the confidentiality and processing of the buyer's data
16.1 The Seller Protects the Privacy of Its Customers and Guarantees The Compliance of the Processing of Personal Data With the Provisions of the Privacy Legislation Referred to in Regulation (EU) 2016/679 and the Applicable Legislation on the Protection of Personal Data.
16.2 The Personal and Fiscal Data Acquired by the Seller, The Data Controller, Are Collected and Procedsed in the Forms and in the Manner Provided for by the Site's Privacy Policy and Specific Information.
17. Communications and complaints - ODR Platform
17.1 Written Communications Directed to the Seller and Any Complaints Will Be Examined Only If feel the "Send a Request" Channel, Available at the Link www.fivefourfive.it/contatti/ The Purchaser is obices you to indicate in the Registration Form on the Website your residence or domicile, The Telephone Number and the e-mail Address to wish you wish the Seller's Communications to be sent.
17.2 Pursuant to art. 14 of the European Regulation 524/2013, The Seller Informs The Buyer That In the Event of A Dispute, He or She May File A Complaint Through the ODR (Online Dispute Resolution) Platform Made Available by the European Commission and Reachable at the Following Link https: //ec.europa. EU / Consumers / Odr /. The Seller, However, Invites The Buyer to use the "Send a Request" Channel Available at the Link www.fivefourfive.it/contatti/ to resolve any type of issue directly.
18. Applicable Law and Competent Court
18.1 This online Sales Contract is governed by Italian Law. For Any disputes Relating to the interpretation and execution of this contract, The Court of the Place where the buyer, as a consumer, has his residence will be competent.
18.2 If Any of the Provisions Contained in this online Sales Contract is Considered Invalid, void or unenforceable for any reason, this provision will be deemed separated and will not affect the validity and applicability of the other provisions.